I have twenty-eight years of experience in the computer industry designing, installing, servicing and managing networks, workstations and mainframes. This includes, but is not limited to, stand-alone computers, high-security computers and voice communications. In the Navy I held a TS / SBI security clearance.
Work Experience
Jan 00 – Present Datajockeys, LLC – Owner
The main drive of this enterprise is to provide excellent computer support services to local companies.
Computer and Network Services, Linux / Microsoft Server Administration: LAN, WAN and network administration for local companies and home businesses. This includes designing, installing, servicing, and managing networks, workstations and mainframes.
Data Recovery / Forensics: Recover data for individuals and companies whose backups have failed. Once data is recovered, I report on what caused the problem and consult on how to prevent future data loss.
Website Hosting: Host websites for clients using HTML programming, Java Script, LINUX administration, on-line marketing, and search engine advertising. Set up a virtual server using Adobe PageMill, Front Page, and use Macromedia for authoring. Some of the background services used are, CGI, PHP, MySQL, ASP, Java, Apache, Chili, Pearl, and Majordomo.
Feb 98 – Oct 99 Software and Hardware Center - Project Manager, Y2K Program Manager
Primary responsibilities: Establish standards in the service department, set up a commission schedule, hire and train technicians and engineers, and develop Y2K testing procedures for over 100 client companies. I managed two people and automated the support staff with Palm Pilot computers to track hours and billing for clients. A few project examples: TCI Cable hired us to test approximately 1,000 PCs in Oregon and Washington for Y2K compliance. We coordinated Abel Medical Systems move to Portland, which required network wiring, WAN installation, electrical, phones, and computer equipment moves / upgrades.
Nov. 96 – Feb. 98 FLIR Systems, Inc. - IS Manager
Primary responsibilities: Establish an IS department and to set standards. I managed seven people and proved several theories on training and team building to upper management. We were responsible for automation needs on 12 national / international sites and we supported 550 users. In one year, my team and I established a world class IS department from scratch, set multiple site standards, built secure frame-relay access for remote sites, and installed secure high-speed Internet access. We supported a company that doubled in size from 75 million dollars a year in revenue to 150 million dollars a year. The Help Desk handled 3,500 calls per quarter and was still able to reduce the average call completion turn-around time to ½ hour. I was also responsible for interviewing vendors to replace the aging RS6000 MRP system.
Feb. 94 – Nov. 96 IS Contracting
Sentrol, Tualatin, OR – Network Administrator
Primary responsibilities: Project specialist to complete tasks that would stabilize the WAN and build user confidence in the IS department. I supervised three people and we supported 150 users. We rebuilt a critical, down server and created a stable platform, established WAN communication to the East Coast, set up video conferencing between sites, established system security procedures, and set up gateway services for HP UNIX and Novell 4.0 on the NT 4.0 system. We were responsible for stabilizing the NT network on the two-site WAN. HPUX was the main operating system with some NT servers for support.
VXI Electronics Inc., Milwaukie, OR – Network Architect
Primary responsibilities: Convert a single segment Netware 3.x LAN into an NT switched backbone system and to set up secure high-speed access to the Internet. I supervised two people and we supported 75 users. The Internet connection was converted from a dial-up 14.4 modem to a 128k, T-1 circuit. Mail was converted from CC: Mail to MS Exchange (including an Internet gateway). In excess of 100 users using WFW 3.1 were converted to NT client and put onto the new server. Fifteen Mentor Graphics workstations were moved from the old LAN to the new network backbone, and print / plotter services we set up through the main NT server. We used Adobe Page Maker and Frame Maker to aid in documentation of my work.
First Interstate Bank, Portland, OR – Help Desk / Network Administrator
Primary responsibilities: Help Desk Administrator to support the hostile takeover of First Interstate Bank by Wells Fargo. I supervised two people, who provided help desk support for a 25-site WAN, which supported over 350 users. The WAN consisted of 300+ Netware 3.x servers in branches all over the Northwest. We were responsible for Microsoft DOS 5.x and 6.x installation and support, Microsoft Windows 3.1 through Windows 95 installation and support, McAffee Saber configuration and set-up, remote Microsoft SNA client installations, Novell user account maintenance, MS Mail Client install, and administration on several post offices across the WAN, plus configuration and maintenance of HP printers using HP Jet Direct cards with HP JetAdmin. The main help-desk software was Magic Cap.
US Bancorp, Gresham, OR – Development Support / Network Engineer
Primary responsibilities: Augment the internal IT department’s network and user support staff. I supervised three people and we supported 35 software developers. We stabilized a mission critical Netware 4.x server on a Compaq platform that contained the resources for a $65,000,000 project; provided standardization documentation for the ICAN development team; evaluated, purchased, and installed PC-based hardware and software; installed and converted the developers to Microsoft Windows NT workstations (multiple boot); and established client backups for 30+ developers using ARCServe for Microsoft NT. Other duties included providing consulting services to the Microsoft NT Systems Development Team, ICAN Developer support, and Novell 4.x administration. We worked closely with credit card vendors to be sure electronic communication was secure and met banking standards. At that time US Bancorp was the world’s largest Netware 4.x site, with over 400 servers placed throughout the Northwest.
Sound Response, Portland, OR – Network Manager
Primary responsibilities: Stabilize a mission-critical system and plan for explosive company growth. I supervised one employee and we supported 45 software developers. The network was co-ax and literally held together by Scotch tape! We moved the company to another floor that was better equipped to handle the heavy network traffic. We set up a redundant FDDI link to the basement servers and OS / 2-based Voice Response Units (VRU’s), rebuilt the ten-floor backbone drop to FDDI and switched to Ethernet, established reliable backups on Netware 4.x server using Cheyenne Arcserve, established local vendor support, and stabilized a Novell SFT III Server based on AST Manhattan hardware. These were redundant high-availability servers with secure access to the credit card processing system. I provided the company owners strategic direction for automation. We administered Novell 3.x to 4x servers, OS / 2 version 1.3 to Warp, and DOS / Windows for Workgroups 3.11.
Intel, Hillsboro, OR – Lab Engineer
Primary responsibilities: On a team that tested Intel (and other) products ranging from motherboards, to BIOS chips, to operating systems and networking equipment, to video cameras and soundboards. If it is associated with a PC, we tested it! I was assigned to the “Hobbs” project, which consisted of a board that is placed inside server cabinets. This board had a temperature sensor, voltage sensor, modem, battery and CPU. The main mission of this device was to inform administrators of pending problems, even if the server was “down hard.”
George Fox College, Newberg, OR – Network Architect
Primary responsibilities: Give dial-in Internet access to the campus and to support the Novell 3.x network in the Student Aid Office. I supervised three students who assisted in planning for a campus-wide WAN, and we supported 200 users. The goal of the department was to interconnect the islands of LocalTalk / Ethernet to a campus-wide WAN, provide dial-in access via an Xylogics Annex box, troubleshoot various network problems campus-wide, retire a DEC PDP server by moving applications to a DEC VAX, and loading the client on Apple Macintosh and PC-based systems to access the data. We expanded the Ethernet LocalTalk Network, established Internet presence on campus, trained students on Internet access and computer security.
Chase International Inc., Portland, OR – Consultant
Primary responsibilities: Install a multi-user automated accounting system and LAN. I supervised five people and we supported 25 users. We converted the existing manual accounting procedures for three companies into an automated accounting system specifically designed for the carpet and furniture retail industry. The system was based on a Novell 3.x platform on Compaq hardware, and several print servers supporting dot matrix and laser printers; the client side was MS Windows 3.11 based. The new system tracked inventory, AP, AR, GL, sales commission, and ordering information.
Apr. 93 - Feb. 94 Promotion Products, Inc. - Systems Administrator
Primary responsibilities: Install a LocalTalk / Ethertalk network in five buildings in downtown Portland, Oregon (MAN). This included working with local vendors in running cable across streets, and in older Eastside buildings. I supervised one person and we supported 50 users. The entire company at the time was run on one Macintosh SE-30 computer. We moved it to a Power PC, installed Internet connectivity, including a 56k leased line, E-mail and web pages. The Internet server was running on a Power PC using A / UX 11. I consulted with the CFO in designing the next generation accounting, production, and manufacturing systems. The Macintosh platform was no longer able to support the company, so we started moving users, servers and communications to a PC-based LAN. We started developing an intranet using NSCA Mosaic and HTML 1.x, and installed secure high-speed Internet access. We began converting the current Ethertalk system to PC client / server based network.
Feb. 91 - Feb. 94 U.S. Navy Reserves - Data Processor, Second Class
Commander Sub Squadron 14, Bangor WA Designed PC network for Trident nuclear submarine fleet. The Commodore hunted me down to solve a mission-critical problem with the sub’s internal network systems. After attending several flag-level meetings and interviewing crew members, I came up with a plan that met all stated requirements and budget constraints.
Commander Sub Squadron 14, Bangor, WA I was put on temporary active duty to assist the Commodore in designing and implementing a PC-based network for the Trident Training Facility. My design was also used to support both the sea-shore rotations of Blue and Gold crews in the adjoining building. Time was spent with the commanders of the Trident Training Facility designing and establishing communications between departments to implement a campus-wide MAN, including secure Internet connectivity.
SECGRU, Portland, OR My security clearance was upgraded to TS / SBI in order to support the command. SECGRU is an intelligence gathering and crypto distribution division reporting to the NSA. I ensured computers were working properly and observing TEMPEST standards. Budget was tight, so I recycled available computers on hand to support command needs.
NSC Pearl Harbor, Pearl Harbor, HI This was a temporary assignment while I was waiting for my security clearance. During this time I was assigned to NISTARS (automated warehousing system). I supported troubleshooting of UNIX-based hardware, hand scanners, conveyor systems, automated picking bins and packaging stations. Later in my tour, I was approached by the Fuel Testing Facility in Pearl Harbor to properly set-up their Novell network to aid in the automation of fuel testing procedures. I supported supply command in integrating surplus mainframe computer equipment from Oakland, CA, into active service.
Dec. 91- Apr. 93 Software and Hardware Center - Field Service Engineer
I supervised two people and we supported over 100 small businesses and provided help desk support. Support included all aspects of application software, security and hardware service LAN, MAN, WAN and configuration. Time was spent working out incompatibilities with software and hardware, as well as providing clients with network planning. We supported Novell, Microsoft NT, Banyan Vines, Microsoft Windows for Workgroups, Artisoft LANtastic, and 3Com networks.
Nov. 89 - Dec. 91 Gavilan Newspapers - System Administrator
When I arrived, three newspapers were sharing two DEC PDP 1144s and one PDP 1124 over a leased line. I supervised one employee while we set up the three sites, and supported over 100 users. We converted the publishing and classified system to a client server WAN-based on Novell 386 and Apple printers. We then built an interface from the classified database to the IBM System 36 billing and circulation system, and converted DEC PDP 11/24 11/44 WAN into a client-server-based system. I also designed and implemented a direct-wire feed from AP and UPI into the editorial system for direct placement into the paper. At no time during the conversion did we miss a publishing deadline.
Jun. 82 - Nov. 89 U.S. Navy
Commander, US Naval Forces, Japan - Data Processor, Third Class I was security administrator for the Top Secret WWMCCS in Yokosuka, Japan. This is a secure world-wide network based on technology from the ARPANET and DDN. I supervised seven sailors and three site-secure networks with 75 users (including three flag officers). Please see letter of commendation, attached. Equipment we supported was scramblers, multiplexers, and microwave telecommunication systems. We were also responsible for designing a base-wide secure and non-secure network system based on Novell 286 NOS and Zenith Data Systems hardware. I also was the point of contact for automation needs between the US Navy and the commander of US Forces, Japan. We converted three base commands from Wang VS systems to client-server networks, and headed research to establish secure network specifications.
A project of special significance was working with RMC John Roth in redesigning the US Navy message handling system. The first stage was automating the typing of message traffic and retiring the IBM Selectric IIIs. The second stage was the development of a NSA-acceptable WAN to transfer messages via diskette to the Communications Station. Before leaving the command, the third stage was set-up to allow direct network traffic to the Communications Station. The problem encountered at the final level was that the technology was not available at that time to ensure secure network traffic. Some of the biggest obstacles in getting this project going were getting buy-in from all of the commands concerned – Naval Communications, NSA, and the local commands needed to be fully confident in the project. All three phases of this project were eventually completed.
Later during my tour, I had the privilege of working with some GS workers in setting up TS secure communication on one of the JMSDF ships to support a Rim Pac. The equipment was so sensitive that it needed to be put under 24-hour watch on the Japanese ship and maintained by a temporary contingent of USN radiomen.
Commander Seventh Fleet - World Wide Military Command & Communications System I was temporarily assigned to the USS Blue Ridge to operate the remote WWMCCS terminal on board ship. Some workers had misplaced the WWMCCS terminal and some critical reports needed to be generated before the ship was to leave port. I had to assemble the terminal, scramblers, communications lines and satellite links from “scratch” in a matter of hours to meet the Admiral’s schedule.
Naval Training Center – Instructor The commander for the training center “borrowed” me to set up classes to train sailors on the use of PCs, networking and commercial software. I supervised one sailor and we established a Navy-wide computer training curriculum. We established testing and evaluation for current PC hardware and software products for US Navy uses, and assisted with set-up of PC-based classes.
USS Tripoli LPH-10 - Tape Librarian, Mid-Watch Supervisor While assigned to this station I converted a card-based Univac 1700 processing system to a Honeywell DPS6. This involved moving data from one platform to another, stringing cable, installing terminals, converting a seven-track tape unit to a nine-track unit, converting the 300+ tape library to the new format, establishing operating procedures and scheduling jobs. During this time I was also trained as a professional shipboard firefighter and Gun Mount Captain for a 3” 50 canon.
Affiliations
CERT http://hillsborocert.org
To lessen the impact of disasters on our Hillsboro community through preparedness and training.
ARES / RACES http://www.washcoares.org/
C.R.I.M.E. (Computer Related Investigations Management & Education) is an Oregon working group, based in Portland, dedicated to combining Law Enforcement, High-Tech Industry, and Academic resources.
Purpose: Conduct high-tech training and foster networking among members in areas of computer-related investigations, security, and education.
Training: Current issues and areas involving high-tech. Presentations have included forensics, cryptanalysis, and telecommunications with emphasis on application and interface between Law Enforcement and the high-tech community.
Networking: High-Tech industry, Law Enforcement, and Academia throughout Oregon and Western Washington.
Meetings: The meetings are C.R.I.M.E.'s most effective means for meetings its purpose. Most meetings are attended by local, state and federal law enforcement, IT mangers, University representatives, and security experts. The meetings are always fun and informative; the group can question a speaker from many different points of view and experiences. The networking that goes on during these meetings has helped with several active court cases, landed jobs in hard-to-reach companies, and taught something new to just about everybody.
HTCT - http://www.ci.hillsboro.or.us/Police/hightechHist.asp
The High Tech Crime Team is a concept brought to the Hillsboro Police Department by Chief Ron Louie in 1992. The idea was presented to Sgt. Tom Robinson who took the concept and developed it into one of the most widely known High Tech Crime Teams in the United States. The idea was to make a unit that would directly respond to the high-tech community and members of the team would only work high-tech-related crimes
The High Tech Crime Team also gives talks around the Northwest about 6 to 8 times a year as part of its continued high-tech crime awareness. These talks center on ways to fight high-tech crime. With explosive growth of the Internet comes the growth of Internet crime, our mission has and continues to change. We continue to serve the high-tech community, both corporate and individuals, who become victims of high-tech crime.
The High Tech Crime Team is also involved in ongoing education of our citizens in a program called “The Internet and Your Child”.
Education
Mt.Hood Community – Mt. Hood, OR
Novell System Administration
Gavilan College – Gilroy, CA
Psychology
Computers in Business
San Diego State – San Diego, CA
Stage Lighting
Music Appreciation
Programming
USN DP-A School – San Diego, CA
Punch Card Processing
ADP Management
Computer Security
Tape Library Management
Training/Certification
Certificate of Training - CyberSecurity Institute
ARRL - Amateur Radio Operator KF7CJQ
CERT - Hillsboro, OR
Franklin Quest Time Management Seminar - Portland, OR
Microsoft Product Specialist (MCP) – Portland, OR
Certified Network Administrator (CNA) – Beaverton, OR
RFMS Database System, Tuscaloosa AL
Certificates of Training - AST Computer Systems
Certificates of Training – Panasonic Business Systems
Novell System Administration - Mt. Hood Community College, Gresham OR
DEWAR Information Systems, Chicago IL
WWMCCS - On-Line Computer Operations Training
Glossary
-ARPANet Advanced Research Project Agency Network
-DDN Defense Data Network
-IS Information Systems
-IT Information Technology
-LAN Local Area Network
-MAN Metropolitan Area Network
-NOS Network Operating System
-NSA National Security Agency
-RMC Radioman Chief
-TEMPEST A U.S. government code word that identifies a classified set of standards for limiting electric or electromagnetic radiation emanations from
electronic equipment.
-TS/SBI Top Secret with a Special Background Investigation
-WAN Wide Area Network
-WWMCCS World Wide Military Command & Communications System
